• 6/21/2018 Thursday – noon-1:30pm – cybercrime updates

    Meeting Topic:

    cybercrime updates

    Federal Bureau of Investigation

    Remember the data attack of Sony Pictures by bad actors in North Korea in 2014? Did you know they were also behind the 2017 WannaCry ransomware that leveraged bugs in outdated Windows applications? Do you know where credential harvesters like Krak get their personally-identifiable information. The Federal Bureau of Investigation just issued a request to reboot routers to try to disable Russian malware. This presentation will review insider and external cyber threats like these and how they relate to U.S. businesses and organizations. We will also learn what makes targets vulnerable. Who hacks and why? We will discuss this, protection best practices, and the role played by legal enforcement in protecting us and our businesses.

    Special Agent (“SA”) Michelle Pirtle, Federal Bureau of Investigation, Pittsburgh Cyber Crime Task Force, will provide insight into the Cyber Underground, focusing on what organized criminal groups do with valuable information once a U.S. target is exploited. Where possible, examples from recent cases will be used to illustrate this.

    SA Michelle R. Pirtle has been with the FBI for 14 years and is currently based out of the Pittsburgh field office. With a Masters in Computer Science, her experience has centered on cyber investigations and the cyber threat landscape. SA Pirtle’s investigative experience has included criminal and national security matters, both stateside and internationally. SA Pirtle currently works to secure our nation’s critical infrastructures through collaborative relationships and information sharing. The cyber and physical threats to our nation’s critical infrastructure are the focal points of her outreach with industry, academia, and government. As a Private Sector Coordinator, she is the FBI point of contact for both the Infragard Pittsburgh Members Alliance and the InfraGard West Virginia Members Alliance.

    If you plan to attend, please RSVP with your lunch selection by noon on Monday, June 18 to Josh Iwanonkiw by clicking on one of dinner options below.

    Member Cost: $35

    Guest Cost: $35

    Cash bar available

    NOTE: You will be billed for the full dinner cost for cancellations received within 48 hours of the event.

    Meal Options


  • 5/16/2018 – Wednesday – 5:30pm-7pm Future-Drive Information Governance: Assess Your Program Now!

    Meeting Topic:

    Future-Driven Information Governance: Assess Your Program Now”

    Unlike ARMA’s
    The Generally Accepted Recordkeeping Principles® (“The Principles”), ISO 15489 – the records management standard — has a continual improvement component. How are you delivering continual improvement to your information governance programs or other programs that incorporate records management? You joined us to review case studies to help you self-assess the state of programs.

    Learning objections were:

    • Learn how to hack maturity assessment tools from CGOC, ARMA and elsewhere;
    • Determine what steps will most easily elevate your program’s maturity level;
    • Understand baseline functional requirements for your records management system projects; and
    • Share knowledge and best practices about audits.

    Continually improve your IG program.

    Facilitator Angel Ramos, CRM, IGP, MLIS worked for 12 years in records management functions reporting to Legal, Information Security and Compliance business lines. As Assistant University Records Manager, he currently leads the operational team for a foundational records inventory project with Princeton University. He sits on the boards of ARMA Pittsburgh and ARMA New Jersey.

  • 3/22/2018 – Thursday – noon – 1:30am Security: Reassess Your Recovery Posture and Fine-tune Your Cyber Profile

    March’s joint session with ARMA Pittsburgh and ILTA addresses

    Security – Reassess Your Recovery Posture and Fine-Tune Your Cyber Risk Profile

    In 2017, cyberattacks like WannaCry and NotPetya ransomware crippled organizations across the world. Disasters, natural and manmade, have occurred and if predictions are right, it will only get worse. Law firms have been on the frontlines in dealing with these challenges.

    You joined us as we talked about the very real threat of ransomware attacks, and the technologies that can help your firm withstand and recover from an attack. You came away with answers on how to best protect your organization and mitigate the threats that have caught the attention of boardrooms across the globe.


    Joseph A. Carreiro is the Channel Sales Director – Mid-Atlantic Region at Sungard AS. With over 25 years of sales and IT consulting experience with enterprise and global accounts, his last 12 years in solution and channel sales spans IT hardware, data center strategies, cloud and cyber recovery and additional specialization in finance/leasing, disaster recovery, high availability and managed applications. Joe and his team focus on training, enablement and executing partner strategies helping clients through IT or digital transformation challenges.

    Derek Siler, the Director of Solution Engineering for North America at Sungard AS, has nearly 20 years of experience in information technology and business process outsourcing. He has worked with products ranging from disaster recovery, cloud hosting, IT hardware, records management and imaging services, delivered via traditional infrastructure, SaaS and Cloud delivery models. Derek and his team focus on enabling distributors, VARs and technology resellers/integrators to identify optimal use cases within their customer base for the company’s market differentiated suite of cloud services.

    We asked you to tweet about this session using the hashtag .

    If you have colleagues in other firms or others within your own firm who share your interest in this topic, you were free to invite them to attend with you. There was no cost to attend, and was much to be gained. We asked you to tell a friend about the ILTA meeting!

    Have you backed up your RIM program?

    Cost: Free for ARMA/ILTA members and guests.

    Lunch was sponsored by Sungard Availability Services

  • 2/10/2018 – Saturday – 10am (gather around 9:50am) – 11:30am The Warhol Museum Tour

    The Warhol Museum (Behind-the-Archives-Scene) Tour

    February 10 Saturday 10am

    Come and join ARMA Pittsburgh for this special field trip to The Andy Warhol Museum. The museum is located on the North Shore at 117 Sandusky Street, next to the 7th Street Bridge (the Andy Warhol Bridge). The Warhol archivist Erin Byrne will lead us on an exclusive guided tour, learning about the life, works and hidden archival treasures of the Pittsburgh-born, Pop Art icon Andy Warhol.
    The Warhol Museum Archivist Erin Byrne

    The largest museum in North America dedicated to a single artist, it contains many of Andy’s works and collaborations in multiple media – painting, printmaking, photography, drawing, sculpture, novels, periodicals (Interview magazine), film, and music. In the 1960’s he produced a series of paintings that you are sure to recognize! – Campbell’s soup cans, dollar bills, Marilyn Monroe, Elvis Presley, and Coca-Cola bottles.

    The tour took place on Saturday, February 10, 2018. We were on our own to meet at the museum around 9:50am, departed 10:00am. The price for the tour was as follows:
    • the first 10 chapter members making a reservation will attend free of charge,
    • the first 10 guests of chapter members will be half price – $9 (the museum price is $18 for adults), and
    • the first 10 students with an I.D. will be free of charge.
    • Our tour is limited to 20 people, so please make your reservations soon.

    Some of us joined afterward for an optional pay-your-way-networking lunch to catch up on the many changes to ARMA, AIIM and our professional fields. We chose by consensus a great place to eat.

    We had a great time and enjoyed seeing you there!
  • 1/17/2018 – Wednesday – 5:30pm – 7pm Case Studies Roundtable Discussion!

    Is your RIM program healthy?

    Winter is here and it sure is cold outside, but that didn’t keep you from joining us in January for a program that was a little bit different! Instead of having a speaker, we met for a roundtable discussion, taking a look at some various case studies from ARMA textbooks. We discussed different ways of handling the cases while sharing each other’s knowledge from studies and work experience. You came and joined us for some great conversion, and also a wonderful dinner at a special discounted rate! Chris Nettrour facilitated this program meeting. Chris really enjoys the topic of records management and had a great time meeting you at her roundtable discussion.

    She provided handouts for those who attended to take back to work to use for reference and further study.

    Study Group facilitator Chris Nettrour’s biography:

    Chris Nettrour, MS
    A records management professional with 33 years of experience in the financial sector at Federated Investors, including 28 years as Coordinator of Records. Ms. Nettrour has gathered and crafted case studies for several years. She has been a member of ARMA since December 1993, and has a Master of Science degree in management and technology. She has held various positions on the ARMA Pittsburgh Chapter board, and has also attended many ARMA Regional and International Conferences. During the past year, she joined an ARMA International committee to review and select educational content for the ARMA International Conference 2017, Orlando, Florida.
  • 12/13/2017 – Wednesday – 6pm – 8pm Holiday Party!

    ARMA Holiday Invite

    ARMA Holiday Invite

    You joined your ARMA friends at our annual Holiday Party. Raised a glass or two of holiday cheer, indulged in the sumptuous, all*you*can*eat buffet, and imbibed holiday treats as well as soft drinks, coffee and tea. Cash bar was available. Thanks for bringing your holly, jolly good time appetite!

  • 11/15/2017 – Wednesday – 5:30pm – 7pm CyberSecurity

    Joint ARMA / Institute for Management Accountants (IMA) – Pittsburgh Chapter November session was


    Stephan Cico, All Covered, IT Services from Konica Minolta

    With recent WannaCry and new healthcare-targeted Defray and wifi-targeted login credential harvester Krack, cybersecurity issues have never been more prominent on so many different channels at work and home.


    This seminar discussed some of the cybercrime challenges, and how we protect confidential and proprietary data assets in our ever-vulnerable, interconnected world. All Covered will provide an overview of such attacks, protection technologies and best practices, and legal enforcement efforts. All Covered is a division of Konica Minolta that offers local Pittsburgh expertise in IT Services and Support.

  • 10/19/2017 – Thursday – 5:30pm – 7pm The Power of Collaboration and an Update from the Law Firm Information Governance Symposium

    In the immortal lyrics of the Beatles, “I get by with a little help from my friends.” For most organizations, the information governance (IG) evolution requires involvement from multiple disciplines beyond records management – in order to build a highly effective program, collaboration with internal and external teams and organizations is essential. Brianne Aul will discuss the power collaboration has in making your IG program a success. Additionally, she will provide an overview and an update on the Law Firm Information Governance Symposium, and what reports have been generated from the collaboration of many in the law firm IG discipline.

    Speaker – Brianne Aul is the Firmwide Senior Records and Information Governance Manager at Morgan, Lewis & Bockius LLP. Previously, Ms. Aul was the Firmwide Records Senior Manager for Reed Smith LLP, a position to which she was promoted after serving as Records Supervisor for the firm’s Pittsburgh office since 2006. Ms. Aul is the current President of the Pittsburgh chapter of ARMA, and is a Founding Steering Committee Member of the Law Firm Information Governance Symposium. Ms. Aul became a CRM in December, 2014. Ms. Aul also received her B.A. in English from The Pennsylvania State University in 2001, and her M.B.A. from Waynesburg University in 2008.

  • 9/20/2017 – Wednesday – 5pm – 7pm Networking Event / Business Card Exchange

    Our first topic of the 2017-2018 season is “Networking Event / Business Card Exchange”

    Networking Event - Sept. 20, 2017

    ARMA Pittsburgh Chapter members, came to kick off the 2017-2018 program year with a happy hour gathering at Bill’s Bar & Burger! They enjoyed beverages and hors d’oeurves as they engaged in casual Records and IG discussions in a relaxed environment. This was a great opportunity to learn about some of the program meeting topics planned for the year. Some brought guests. The first drink was on the house for ARMA Chapter members!

  • 6/21/2017 – Wednesday – 5:30pm >Successful Networking in a RIM/IG World

    Our final month’s topic of the 2016-2017 season is “Successful Networking in a RIM/IG World”

    We all hear the same catch phrase “networking.” But what does it really mean? The Records and Information Management Profession is one of the most “giving” industries when it comes to sharing education and knowledge with colleagues. This presentation will discuss the types of networking that you can choose from and points you toward sources within each type so you pick the networking that most suits you, but provides you the options if you’d like to get out of your comfort zone and jump into a different networking level.

    Ray Davis presentation on Successful Networking in a RIM/Information Governance World

    Speaker: Ray Davis
    Ray has been in the RIM Profession for over 25 years. He started in 1991, working for a banking organization with locations in New Jersey and Pennsylvania. Ray oversaw their RIM Program from an in-house program serving 28 location in 1991 to a fully outsourced program servings 1,200+ locations from Maine to Florida before he left in 2011. Ray has been a member of the ARMA International and the Liberty Bell Chapter since 1994, is a Chapter Advisor on the ARMA Mid-Atlantic Region Team since 2012, and is the current Chairman of the Board for the ARMA International Educational Foundation.

    NOTE: You will be billed for the full dinner cost for cancellations received within 48 hours of the event.

  • 4/21/2017 – Friday – 11am-5pm Shred it…and Forget About it!

    Our ARMA/Access Corp. Community Shred Event

    Don’t fret about how you will handle your confidential information this year! Join the ARMA Pittsburgh Chapter in their day of community service, along with Access Corp., in supporting the Greater Pittsburgh Community Food Bank. For each $5.00 donation, or a bag of nonperishable food, Access will securely shred your confidential documents.

    For $10.00, Access will securely destroy a box of electronic media (DVDs, USBs, etc.). Hard drives can also be destroyed at the cost of $10.00 per drive.

    Where: Pittsburgh Earth Day,
    Market Square,
    Downtown Pittsburgh, PA 15222
    When: Friday, April 21 11:00 a.m. to 5:00 p.m.
    Event Contact: Deb Karafinski (412-492-9969)

    Click here for Community Shred Event flyer.


    Our sponsor Access Corp.
  • 5/12/2017 – Friday – 10am – 1pm A Trip Underground —

    In 1902, United States Steel opened a limestone mine in Boyers, PA, near Pittsburgh, in response to the country’s need for steel to feed the Industrial Revolution. In 1954, the old limestone mine became National Storage, an 80-acre underground company offering storage for vital records and living quarters for customers’ key management in the wake of the era’s paranoia and fear of nuclear attack by the Soviet Union. Over the years, the company built a solid reputation in the vital records market, and in 1998 was purchased by Iron Mountain, becoming a member of Iron Mountain’s global family of records and information management services and facilities.

    Iron Mountain’s “The Underground” is a secure information storage facility that lies 220 feet below ground in a massive, naturally protected former limestone mine. The Underground is the trusted repository for vital records of all types, including some of the world’s most valuable information.

    Encompassing 1.8 million square feet of developed space designed to preserve information against extreme temperature or humidity, natural disasters, or pests, the Underground offers a suite of services for information stored in a wide range of formats. It provides:

    • Exceptional Security. Armed guards, 24/7 monitoring, and leading-edge technology make this an ultra-secure facility, trusted by federal government agencies.
    • Environmental Protection. Vaults maintain specified temperature and relative humidity conditions for medium-term and extended-term storage conditions.
    • Rapid Accessibility. Records can be shipped immediately upon request or imaged for instant access.
    • Flexible Conversion. Records can be converted to digital format in bulk, or scanned as needed with our budget-friendly Image On-Demand solution.

    Underground Visitors Guide
    Click above image for Iron Mountain’s Visitor Guide Requirements and Mapped Directions
    Parking: Boyers facility (1137 Branchton Rd, Boyers, PA 16020, 1-800-899-4766) has limited car/van parking in dedicated Visitor Parking area due to heavy construction until July.

    Let us know your name, affiliation, and whether you plan to drive or want to car pool or see if you can join another car pool by RSVP to our Events Director Deb Karafinski (412-492-9969). We’ll try to connect drivers and passengers, but must let Iron Mountain know who is coming.

    Thanks to our sponsor Iron Mountain.

    Iron Mountain

    When: Friday, May 12, 2017 from 10am to 1pm

    Where: Iron Mountain
    1137 Branchton Rd
    Boyers, PA 16020

    We enjoyed touring with everyone underground!

  • 4/20/2017 – Thursday – noon Cybersecurity: A Case for Collaboration Joint ARMA / PLAA

    • Guest Speaker: Steve Mancini
      Chief Technical Officer (CTO) and Director of Strategic Operations
      National Cyber-Forensics and Training Alliance (NCFTA)

    Steve Mancini is the Chief Technical Officer (CTO) and Director of Strategic Operations for the National Cyber-Forensics and Training Alliance (NCFTA). As CTO, he oversees all IT and Security requirements for the organization. As the Director of Strategic Operations, he identifies, creates and oversees any strategic operations that overlap programs within NCFTA. He is also an adjunct professor at the University of Pittsburgh where he teaches on cyber crime and cyber security policy at both the graduate and undergraduate levels. Prior to joining NCFTA, after his retirement from the US Air Force as a decorated field grade officer, he spent several years with the Department of Homeland Security (DHS). Steve has a master’s degree in software engineering from the Air Force Institute of Technology (AFIT)


    The National Cyber-Forensics and Training Alliance (NCFTA) will provide an overview of its legal enforcement and corporate partners around the world, and how they collectively respond to active and recent cybercrimes and counterfeiting. The NCFTA is a non-profit organization that has been bringing industry, government and academia together since 2002 to solve the problem and overcome the challenges of sharing information in an effort to combat crime. This seminar will discuss some of the cybercrime and counterfeiting challenges we see at the NCFTA, and how we overcame them to achieve success in our ever-vulnerable, interconnected world.


    Matt Lavigna , CEO of National Cyber-Forensics & Training Alliance .

  • 3/23/2017 – Thursday – noon Electronic Records Program: The Benefits, The Pitfalls and How to Get Started

    Build your program from policies to practices to best practices as you hurdle information overload, high business risk information protection, long-term preservation needs, “small” data migration or integration projects, variegated media like VoIP, SMS and social media, and evolving requirements of electronic-signatures, HIPAA, PCI and privacy rights.


    Scott Whitney and Liz Groom from Younts Consulting, Inc., a partner of iManage, who assists organizations in the implementation of iManage Govern.

    Also we are pleased to welcome special guest Brianne Aul, CRM, President of ARMA Pittsburgh and Sr. Manager, Firmwide Senior Records and Information Governance Manager of Morgan, Lewis & Bockius LLP.

  • 2/15/2017 – Wednesday – 5:30pm Advancing Professionally: Roundtable on Certifications
    To certify or not to certify? We saw some of the many certifications you may pursue below.
    ARMA Professional Development Certifications

    That’s always a question for information governance professionals. Lately, changes are flying. AIIM recently resurrected its CIP due to popular demand, while ICRM added a new certification. Our panelists will briefly address a digestible chunk of these professional designations, e.g., IGP, CRM, CISSP, PMP. After they give a high-level summary of certifications, roadmap to getting them, the benefits of having them, and how to get them, then we will open it up to a roundtable discussion.

    We discussed how you could you get certified, too. How you could prepare for them. Once you have them, how sustainable is was to keep them. Which we expected to see in 20 years (PMP and CISSP got top votes). How they did and did not improve your career prospects. How they advanced your game professionally. This was a unique opportunity to right-size your professional development plan. Those who planned on attending found the timing could not be better as PMI Pittsburgh’s 2017 PMP Prep classes begin Saturday, Feb. 18 following the panel.

    Panelists’ biographies:

    Pete Casey, IGP, CRM
    Senior Records Analyst at Comcast, ARMA Liberty Bell Chapter, Philadelphia, PA. A records management professional with 20 years of experience in the financial services and telecommunications industries, Pete has led many CRM study groups for more than a decade and recently received the new IGP certification and has assisted others in obtaining the IGP. Pete is the Immediate Past President of ARMA Liberty Bell Chapter in Philadelphia. He co-presented on an engaging panel “CRM: Next Step or Misstep?” for our Pittsburgh chapter 5 years ago and we are excited to have him join us again.

    Anne Monroe, PMP, CSM
    Senior Project Manager at Highmark, Inc. and a Certified Project Management Professional (PMP), Certified ScrumMaster (CSM) and Mechanical Engineer who drives product development projects from concept to production. Anne has experience delivering complex, multimillion-dollar projects in domestic and international markets. Her project management experience spans the healthcare, automotive and rail industries. She is a positive leader who builds and directs cross-functional teams to meet project deliverables. She delivers successful project outcomes using project management and Agile methodologies while managing risks, schedule and budgets. She also volunteers as Pittsburgh PMI Chapter, Director of Outreach to Professional Organizations.

    Doug Salah, CISSP, CISM
    Manager of Information Security and Networking at Wabtec Corporation, Doug strategically design, develop, and review information technology security policies, procedures, standards, and guidelines in order to protect the corporate data and systems, and assure their confidentiality, integrity, and availability. He is responsible for managing information security risk to acceptable levels and providing security guidance to development, architecture and systems support staff according to pertinent policies and standards.

  • 1/18/2017 – Wednesday – 5 Actions for Career Acceleration

    Dana Jarvis

    Our first event of 2017 was hosted by ARMA Pittsburgh sponsor University of Pittsburgh iSchool on

    5 Actions for Career Acceleration

    In our 2016 chapter survey, our members asked for sessions to grow their work and professional aptitude. Our February session on certifications above and this January session attempted to respond to this demand by featuring “5 Actions for Career Acceleration.”

    Consistently over his 20 years of management and leadership experience in the U.S. Marine Corps and as an Adjunct Professor, our speaker Duquesne University Adjunct Professor Mr. Dana E. Jarvis has focused on helping people advance towards their potential and assisting organizations accelerate realization of milestones on path to their missions. One of his signature models — 5 Actions for Career Acceleration — derives 100% from practical experience and outcomes. Forged out of trial and error, Dana lived in his model, adjusting it as he charted his professional path. Unlike traditional approaches for students to gain employment, Dana’s model spoke to today’s realities, customizable to each person’s strengths, passion, utilization of social media, and integrating these key elements into an amazing career.

    University of Pittsburgh iSchool generously hosted the event in their Student Collaboration Theatre on the 3rd Floor of their Information Sciences Building (135 N Bellefield AVE, Pittsburgh, PA 15213), and ARMA Pittsburgh gave out free pizza and soft drinks.

  • 12/14/2016 – Wednesday – 5:45pm Holiday Party

    ARMA Holiday Invite

    Holiday lights are burning bright as down the street we go. The holiday season is drawing near, and this year we even had snow! Even if the weather was frightful, the party was delightful! Hope you joined your ARMA friends at our annual Holiday Party. Those who did, raised a glass or two of holiday cheer, not to mention indulged in the delicious, all*you*can*eat buffet, and tempting holiday treats including soft drinks, coffee and tea. Cash bar was available. We came prepared to have a holly jolly good time, and we did just that!

  • 12/7/2016 – Wednesday – 6:30pm Eyewitness to History: WWII (free event)

    Shaler Library presents:

    Eyewitness to History: WWII

    SNHL was honored to host a very special evening to commemorate the 75th Anniversary of Pearl Harbor. The Heinz History Center presented “Eyewitness to History: WWII” featuring a panel of WWII veterans and those who served on the homefront. They shdare with our community their first-hand accounts. We welcomed their Vietnam Veteran escorts, members of the Shaler VFW post #9199 and staff from the Heinz History Center who facilitated an engaging conversation suitable for all ages.

    In addition, special remembrance art were on display as well as educational materials from the Heinz History Center and community members. Refreshments were provided by the Friends of the Shaler North Hills Library.

    Visit Shaler’s website at

  • 11/16/2016 – Wednesday – Gangs and Outlaws of Western Pennsylvania
    We joined author and historian Thomas White as he explored western Pennsylvania’s criminal history. We heard the stories of the Flathead Gang and the first armored car robbery, Pittsburgh’s first bank heist, and Glenn and Irene – the area’s own Bonnie and Clyde. We learned about the notorious Cooley Gang who terrified Fayette County in the 1890s, the escape of the Biddle Boys, and many other tales of the region’s dark side.

    Tom White

    Thomas White is the University Archivist and Curator of Special Collections in the Gumberg Library at Duquesne. In addition to maintaining the University’s manuscript and artifact collections, he has been actively documenting the folklore of Pennsylvania with particular interest in the relationship between legends and history. He is the award-winning author of 10 books, including Legends and Lore of Western Pennsylvania, Ghosts of Southwestern Pennsylvania, Gangs and Outlaws of Western Pennsylvania (co-authored with Michael Hassett), A Higher Perspective: 100 Years of Business Education at Duquesne University, Witches of Pennsylvania: Occult History and Lore and Supernatural Lore of Pennsylvania: Ghosts, Monsters and Miracles (editor).

  • 10/28/2016 – Friday – 6:30pm Sharp! – Haunted Pittsburgh! Tour

    It was time for things that go bump in the night, while witches and goblins roam the countryside. Did you know that there is a

    “Haunted” Pittsburgh?

    Halloween  Fright Site Tour

    You came and joined your fellow ARMA ghosts and goblins for a tour of the haunted side of the ‘Burgh. We took a downtown walk on 6:30pm sharp on Friday, October 28th with “Haunted Pittsburgh Tours” led by Hayden Thomas, recommended by Duquesne University Historian/ARMA Pittsburgh speaker Tom White. So, we got together, and for non-spirit-believers, we had our opportunity to audit all the fright sites and partake in a ghoulish good time!
  • 10/19/2016 – Wednesday – 6:30 pm – Hillman Library on the University of Pittsburgh campus – The Walking Data: Surviving and Slaying the Monster of ROT (Redundant, Obsolete & Trivial) Records!

    Our October meeting was our first joint meeting with our new friends from Pittsburgh SLA on

    The Walking Data: Surviving and Slaying the Monster of ROT (Redundant, Obsolete and Trivial) Records!

    Halloween is coming. Do you know where your ROT data is? You’d better get it, before it gets you! Ahead of your session, ARMA Pittsburgh encouraged attendees to visit our highlighted ARMA Chapter Session-of-the-Month on Zombie Data and Tim Rankin’s after-the-scare Linked In discussion.

    During Dave Cohen’s presentation,

    David R. Cohen, Esq.

    you learned about identifying and defensibly remediating ROT data, to improve your electronic records and information management programs and reduce costs. During the session, we discussed the “hidden monster” of ROT data, why it puts your company at great risk, and how you can use tools such as retention policies, data maps, survey assessments, legal hold databases, automated categorization, and statistical sampling, to develop and implement an effective and legally defensible remediation plan.

    The presentation included discussion of The Sedona Conference® Commentary on Inactive Information SourcesInactive Information Guidance Principles:

    • Principle 1: Subject to any preservation obligations related to pending or reasonably anticipated litigation or government investigation, an organization should take reasonable steps to determine whether an inactive information store contains information that the organization should retain based on legal retention requirements or business needs.
    • Principle 2: Subject to any preservation obligations related to pending or reasonably anticipated litigation or government investigation, an organization should avoid excessive retention of inactive information by destroying it when it is no longer necessary to meet legal retention requirements or business needs.
    • Principle 3: An organization should take reasonable steps to determine whether an inactive information store contains information that is potentially relevant in a pending or reasonably anticipated litigation or government investigation.
    • Principle 4: An organization should take reasonable measures, through IT practices and user-facing policies and procedures, to reduce the ongoing accumulation of inactive information.
    • Principle 5: An organization should consider establishing policies and procedures for the orderly migration of data required to be retained or preserved to supported formats, systems and media to reduce the need to retain/preserve inactive information.
    • Principle 6: An organization should consider whether and how its policies/procedures regarding inactive information should apply to third parties in possession of the organization’s inactive information.
    • Principle 7: An organization should consider periodically reviewing and updating any policies and procedures regarding inactive information to account for changes in laws, new forms of inactive information, and new technical capabilities or changes in business organization or requirements.
    • Principle 8: An organization should take reasonable steps to index/identify/organize/map corporate records (as reasonable, based on business needs) so as to minimize over-retention and disorganization.

    We hope to hear more from you in Tim Rankin’s Linked In discussion of October’s ARMA Chapter Session-of-the-Month “Dispose of Zombie Data” .

  • 9/21/2016 – Wednesday – 5:30 pm – Rivers Club – Millennials, Law Firm IG, and Lollipop Moments – Oh My! — our first event of the first event of the 2016-2017 season of ARMA Pittsburgh — will be two parts:

    1. ARMA September Business Meeting – Brianne Aul, President of the Pittsburgh Chapter, provided a comprehensive overview of the 2016 ARMA Regional Leadership Conference, and several of the fantastic initiatives that ARMA International is working on to benefit members – both seasoned and prospective! Brie also gave an overview of the Pittsburgh Chapter survey results, and how the 2016-17 program year will be structured to align with what members have asked for. She and other Board members were on hand to answer questions you had regarding ARMA.

    2. Law Firm Information Governance Symposium UpdateThe Law Firm Information Governance Symposium has been underway for the past five years, and very recently, published their next set of reports on ISO 27001 in the legal industry, staying in compliance with client requirements, aligning KM with IG, and identifying the ROI of IG. Brie is a founding Steering Committee member of the LFIGS initiative, and discussed what has been done in the past, and what will done in the future, to address the very unique – and not-so-unique – approaches law firms must take to address information governance within their environment.

    Brianne Aul, CRM has been the Firmwide Records Senior Manager for Reed Smith LLP since 2009, a position to which she was promoted after serving as Records Supervisor for the firm’s Pittsburgh office since 2006. She has been with Reed Smith since 2001. Ms. Aul is the current President of the Pittsburgh chapter of ARMA, and became a CRM in December, 2014. Ms. Aul also received her B.A. in English from The Pennsylvania State University in 2001, and her M.B.A. from Waynesburg University in 2008.

    Brianne Aul
  • 5/18/2016 – Wednesday – noon – 1:30 pm – Rivers Club – Fresh Perspectives: Refreshing an Established Records Management Program
    Records management programs are often perceived as de facto in most colleges and universities. However, many institutions have only recently launched programs, and entrenched RM programs are reevaluating their position with the proliferation of electronic records, email retention, and digital liabilities. Alex Toner, University Records Manger at the University of Pittsburgh, discussed the ways in which he’s working to refresh Pitt’s program and review its effectiveness, including updating retention schedules, justifying the need for institutional support, collaborating on research data management, and raising awareness among users.

    Alex J. Toner
    University Records Manager
    University of Pittsburgh
    Alex J. Toner at LinkedIn
    Alex J. Toner is the University Records Manager at the University of Pittsburgh. He has managed student academic records in the Office of the University Registrar, and served as a NHPRC Project Archivist at the Senator John Heinz History Center where he processed over 150 archival collections. Alex is a member of the steering committee for the records management roundtable within the Society of American Archivists and chair of the external relations committee of the Staff Association Council at Pitt. He earned his MLIS from the University of Pittsburgh in 2011.

  • 6/11/2016 – Saturday – 10:00 – 11:30am (meet at 9:45am) Heinz Field stadium tour

    Join us on Saturday, June 11th at 10:00am for our first ever tour of legendary Heinz Field, home to the NFL Steelers and University of Pittsburgh Panthers. If you are interested in football, Pittsburgh history, or networking with ARMA chapter colleagues, then join us for this fun and interesting get-together. Tours of Heinz Field provide guests with a behind-the-scenes look into the FedEx Great Hall, Clubs, Luxury Suites, Press Box, Field, and much more! For stadium facts, see
    Heinz Field Tour

    Thanks to our sponsor Hyland Software.
    Hyland Software

    We had a great lunch at nearby Rivertowne North Shore – Pittsburgh (337 N Shore Dr, Pittsburgh, PA 15212, Phone: 1-412-322-5000). Note: your lunch is not included in cost below.

  • 4/20/2016 – Wednesday – noon – 1:30 pm – Egregious Data Security Breaches, Hacks & Leaks: Lessons from the Trenches — a joint ARMA/PLAA session

    ARMA Pittsburgh and the Pittsburgh Legal Administrators Association presented a joint meeting on


    Cybersecurity is a real concern for everyone today, including businesses and enterprises of all kinds. How and why did the recent data breaches of Sony Pictures, the Office of Personnel Management, Anthem, Ashley Madison, and the Pentagon happen? What can we learn? What makes such targets vulnerable? Who is hacking and why? How is this relevant to your law firm or business and your clients or customers? How do you protect your business, including decisions regarding appropriate cyber insurance coverage?

    Our speaker were David G. Ries, Esquire, Clark Hill PLC and Matthew Magner, Senior Underwriting Officer of Chubb Specialty Insurance and
    Mr. David Ries at Mr. David Ries at
    Thanks to our lunch sponsor Ricoh.


  • 3/16/2016 – Wednesday – noon – 1:30 pm – Proactive Steps to Enact Your Retention Policy — a joint ARMA/ILTA session

    March’s joint session with ILTA addressed PROACTIVE STEPS TO ENACT YOUR RETENTION POLICY.

    Most Law Firms have adopted Information Governance policies that outline retention plans for physical and electronic information. Very few firms have actually enacted retention on any of their physical or electronic content. A large part of the reason for this is that their systems and processes for managing information are not configured around the retention process. This session offered some practical suggestions on how to change business process and software configuration to efficiently enact retention.

    Our speaker were David Beauchemin, Information Governance Product Manager for InOutsource, provides project management and information governance consulting services to law firms. He supports firms in designing and documenting business processes to maximize efficiency and compliance, creates custom-tailored software training documentation and leads training sessions for staff members.
    Mr. David Beauchemin at

    Beauchemin has a particular interest in the area of physical and electronic file retention and has managed large-scale retention/destruction projects for law firms. He has guided initiatives to reduce paper reliance as part of office space consolidations and moves and has been part of the implementation team for a variety of records management systems.

    He holds a Bachelor of Arts degree in International Relations from St. Joseph’s University.

    Cost: Free for ARMA/ILTA members and guests.

    Lunch sponsor: InOutsource

    Registration closed by March 10 to :

  • 2/24/2016 – Wednesday – 5:30 – 8:00 pm – Truth or Dare: Can You Prove Compliance?

    Recent research shows that while 87 percent of organizations have formal RIM programs, only 8 percent measure compliance, and only a paltry 7 percent of total employees are engaged in these RIM systems. A framework of basic RIM risk controls (that is, anticipated activities based on policy) can help set expectations across your enterprise and provide a means by which you and your business units can evaluate performance and plan for remediation. Once measured, performance can be benchmarked against your business’s goals or even against the performance of other organizations. The old adage of “what gets measured is what gets done” holds especially true when considering the financial, legal and security risks of the explosive volumes of information being created each and every day across your enterprise. As a result, controlling and managing information has become more complex and requires more than a standard RIM staff to police compliance activities in accordance with the needs of your customers, regulators and shareholders. This session provided a blueprint for managing such a complicated web of information.

    A companion Practical Guide to a RIM Risk and Controls Framework with a set of pre-defined controls and rankings were made available for attendees.

    Attendees explored:

    • How to institutionalize a RIM “risk and controls framework” that includes timing, roles and responsibilities
    • How to assign ratings to performance
    • The value of benchmarking results

    Chris Whitaker, PhD, MBA is a Senior Advisor in Iron Mountain’s Professional Services organization.

    Dr. Chris Whitaker

    He has been in Document Management/Records and Information Management for over 20 years working for companies such as Iron Mountain Consulting and Xerox Corporation. He has partnered with numerous global organizations to mitigate risk and reduce costs for managing information through the development and implementation of best practice RIM programs. His work in this area spans multiple industries, including Financial Services, Insurance, Manufacturing, Retail and Life Sciences. Chris holds an MBA from Mercer University in Atlanta and a PhD from Northcentral University. He is a current member of ARMA in the Virginia area. Chris can be reached at or 804-929-2127.

    Iron Mountain Incorporated (NYSE: IRM) is a leading provider of storage and information management services, providing solutions for records management, data management, document management, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information for business advantage. Founded in 1951, Iron Mountain stores and protects billions of information assets, including business documents, backup tapes, electronic files and medical data. Visit for more information.

    We learned how to prove compliance with your records policies and processes.

  • 1/27/2016 – Wednesday – 5:30 – 8:00 pm – How can Computer Forensics, E-Discovery and Defensible Disposal Inform your Information Governance Program?

    We received an overview of computer forensic practices, e-discovery data collections and the role records management policies and processes have in defensible deletion. We learned secrets that that may give insights to improving your records program.

    Mr. Brett Creasy is the Vice-President and Director of Digital Forensics at bit-x-bit, LLC.
    Mr. Brett Creasy, CSE, CISSP at

    He is responsible for leading bit-x-bit’s team of forensic examiners and technicians in the preservation and analysis of electronic evidence. Mr. Creasy has conducted hundreds of examinations on a wide variety of systems including laptops, desktops, servers, cell phones, and external devices such as USB hard drives and optical media. He has testified as an expert witness numerous times in both state and federal courts. Mr. Creasy is a Certified Computer Examiner (CCE) and a member of the International Society of Forensic Computer Examiners. He has a B.S. in Information Technology with a specialization in Information Security and Assurance and an A.S. in computer network security and forensics. He also holds multiple other certificates and certifications in the areas of project management and information security, including being a Certified Information Systems Security Professional (CISSP ®).

  • 12/9/2015 – Wednesday – 6:00 – 8:30 pm – 2015 Holiday Party

    ARMA Holiday Invite

    Seasons come
    And seasons go
    Can you believe it’s already snowed!
    But that didn’t bother the ARMA hearty
    Because they knew it was time to PARTY!!!!

    Came one and came all, who joined us for the annual ARMA Holiday Party, once again being held at the Grand View Buffet at the Rivers Casino where you joined us for food, fun and friends! Featuring the all-you-can-eat buffet, plus a wide selection of salads and desserts, including soft drinks, coffee and tea. Cash bar available.

    Grand View Buffet
    Rivers Casino
    777 Casino Drive
    Pittsburgh, PA 15212

  • 11/18/2015 – Wednesday – 5:30 – 8:00 pm – Ghosts and Legends of Western Pennsylvania

    Back by popular demand is local author and historian Thomas White. Tom turned his love of history and his profession as an archivist into several award winning books. You joined us as he explored the history and cultural meaning behind some of our region’s supernatural legends. You heard the story of whispering dead beneath the Black Cross, the ghostly woman of Summit Cut Bridge, the phantoms of Pittsburgh’s steel mills, and the ghosts and cults that stalk Blue Mist Road. You learned the truth about the curse at the old Quaker Church, Judge Reddick’s contest with the Devil, and many other spooky tales.

    Thomas White is the university archivist and curator of special collections in the Gumberg Library at Duquesne University. He is also an adjunct lecturer in Duquesne’s History Department and an adjunct professor of history at La Roche College. Tom received a master’s degree in public history from Duquesne University. Besides the folklore and history of Pennsylvania, his areas of interest include public history and American cultural history. He is the award-winning author of nine books, including Legends and Lore of Western Pennsylvania, Forgotten Tales of Pennsylvania, Ghosts of Southwestern Pennsylvania, Forgotten Tales of Pittsburgh Forgotten Tales of Philadelphia (co-authored with Edward White), Gangs and Outlaws of Western Pennsylvania (co-authored with Michael Hassett), A Higher Perspective: 100 Years of Business Education at Duquesne University, Witches of Pennsylvania: Occult History and Lore, and Supernatural Lore of Pennsylvania: Ghosts, Monsters, and Miracles (editor).

  • 10/21/2015 – Wednesday – 5:00– 7:00 pm – Mobile Device Security – Mapping the Mobile Device Risk Model to Products Which Help Mitigate Those Risks — Join your colleagues at ARMA Pittsburgh as we network with information systems security members of ISSA.

    Enterprises are trying to understand the mobile security landscape, they are also in the process of understanding their own mobile risk appetite, as well as trying to address different pockets of populations with different use cases requiring different solutions. During this presentation we will map out the risks of storing sensitive data on mobile devices then break down what is required to secure enterprise mobility into a series of smaller problems, addressed by different technologies.

    Our speakers were Ken Dickey, AVP Business Development, Cadre Information Security, and Chris Loughner, Enterprise Security Consultant, Cadre Information Security.

  • 9/16/2015 – Wednesday – 5:00– 7:00 pm – A Social on Social Media Governance: The Do’s and Don’t of Managing Social Media was our ARMA Pittsburgh at our first event of the 2015-2016 season! As organizations continue to incorporate social media into their business processes, there is an ever-increasing need to manage social content effectively. We learned why we need to take action now. This session detailed the steps required to manage social media to support business objectives and information management requirements. Common pitfalls to avoid were discussed. Our AIIM speaker Jesse Wilkins, IGP, CRM, CIP, CDIA+ explained how Social Media Governance benefits your organizations. Click here for Mr. Wilkin’s bio.

    This event was ARMA Pittsburgh’s Carl E. Weise Memorial Seminar. Thanks to those who joined AIIM and your colleagues at ARMA Pittsburgh at this educational event on social media to honor our former colleague colleague Carl E. Weise’s legacy as a great educator on information governance across email, social media and other emerging technologies.

    ARMA Pittsburgh 2015-09-16 Myrna Weise and Jesse Wilkins. Photo CC BY-NC-ND (c) 2015 Angel Ramos
    Special guest Mrs. Myrna Weise and our AIIM speaker Mr. Jesse Wilkins at ARMA Pittsburgh’s Carl E. Weise memorial seminar on “A ‘Social’ on Social Media Governance.” Photo used by permission of Angel Ramos. (c) 2015 Angel Ramos CC BY-NC-ND

All meetings (unless otherwise noted) are held at 5:30 pm at the Rivers Club, One Oxford Centre, 301 Grant Street, Pittsburgh, PA

ARMA Pittsburgh offers events and programs on a wide range of topics. In addition to the monthly programs, we also offer a tour each year of a local venue.

We have CRM-credentialed volunteers who will assist those interested in furthering their professional development by applying for CRM accreditation. If interested, please contact us for upcoming study dates.

See details at Calendar. Return to the Homepage